Hank

Careers at Hometown Rent-to-Own!

Ready to be part of the Hometown family? We're always looking for driven, genuine, and passionate people to join our team. We offer competitive wages, excellent benefits, and real opportunities for advancement.

At Hometown, you'll have the chance to build a rewarding career helping families throughout New York and Pennsylvania!

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Company Benefits

  • Paid time off

  • 401k match

  • Paid Holidays

  • Profit sharing

  • Christmas bonuses

  • Happy birthday

  • Employee discounts

  • Health & life insurance

Which role is right for you?

We help our employees fulfill their personal and career goals so they can achieve the quality work/life balance they desire.

  • Detail-oriented
  • Superb customer service skills
  • Lift, carry, pull or push up to 50 lbs.
  • Clean driving record
  • Communicate effectively with customers & coworkers
  • Delivery Technician

    Responsible for the delivery, setup, and pick-up of rental merchandise from our customers' homes. Delivery staff is...

  • Assistant Manager

    Assistant store managers are responsible for the daily and weekly execution of all sales processes. The sales...

  • Inside-Outside Manager

    Inside-Outside Managers are responsible for assisting with the daily and weekly execution of all sales...

Delivery Technician

Reports To:

The delivery technician reports to the delivery leader/professional/trainer and store manager.

Job Overview:

Responsible for the delivery, setup, and pick-up of rental merchandise from our customers' homes. Delivery staff is also responsible for cleaning and refurbishing products, customer service, vehicle care, and safety. Merchandise includes furniture, appliances, televisions, electronics, computers, and other home essentials.

Responsibilities and Duties:

  • Load and pre-load trucks
  • Truck checks (vehicle maintenance inspections)
  • Refurbish and build products
  • Clean and organize the back room area
  • General store needs consist of cleaning, running errands, and whatever the store manager requires of the position on any given day
  • Sales-assisting customers in the store and hanging door flyers/selling door-to-door when weather permits
  • Label items placed in the back room and enter them into service in the computer if needed.

Qualifications/Skills:

  • GED/High School diploma
  • Valid drivers license
  • Effective communication skills with customers/co-workers (in person, by phone, digitally)
  • Collection of positive Google, Facebook, and other reviews.
  • Ability to lift 50+ pounds
  • Basic computer skills
  • Organization
  • Safe driving practices

Compensation:

Pay begins at $17/hour

Each sale is worth $10 (unlimited)

Monthly bonus beginning at $200. If mistakes are made on the road, $10 is deducted per infraction. If the product is damaged and deemed preventable, the bonus is completely lost.

Monthly profit sharing of 10% of store manager bonus based on criteria achieved that month.

Scheduled Hours:

The forty hours (minimal overtime) are worked across a five-day workweek, including Fridays and Saturdays. We are closed Sunday, and you would be off one additional day during the week (typically Wednesday).

Hours are 8:30 a.m. to 6 p.m., Monday to Friday, and Saturday from 8:30 a.m. to 3 p.m. An hour's lunch is given during the week, and you receive half an hour's break on Saturday.

Appearance/Dress Code:

The company provides shirts that must be worn.

Jeans/khakis/shorts of your own must be clean, pressed, and have no holes or stains.

Clean shaven. Beards/goatees/mustaches are allowed but must be neat and trimmed.

Footwear should be in good condition. We suggest steel-toe boots or work boots for safety.

Tongue rings should be removed before your shift

Tattoos are allowed to be visible, provided they are not offensive or profane.

Apply now

Assistant Manager

Reports To:

The assistant store manager reports directly to the store manager.

Job Overview:

Assistant store managers are responsible for the daily and weekly execution of all sales processes. The sales manager's primary responsibility is working face-to-face with customers to assist them in finding the products that meet their needs and their budgets. Sales managers may be required to assist in other areas of the store (delivery, operations, and account retention).

Responsibilities and Duties:

  • Daily Facebook posts featuring new products or promotions
  • Mailing of letters for redemption, payouts (four weeks in advance), order form references, thank you cards, birthday cards, etc.
  • Ten home visits per week to inactive customers/door flyering (weather permitting)
  • Service reports, loaner binder, and customer request book are updated and tended to daily
  • Responsible for all daily callbacks and filing of rental agreements
  • General store needs consist of cleaning, running errands, and whatever the store manager requires of the position on any given day

Qualifications/Skills:

  • GED/High School diploma
  • Valid drivers license
  • Effective communication skills with customers/co-workers (in person, by phone, digitally)
  • Collection of positive Google, Facebook, and other reviews.
  • Ability to lift 50+ pounds
  • Basic computer skills
  • Organization
  • Safe driving practices

Compensation:

Pay begins at $18-$22/hour

Monthly bonus based on sales—less than 25 sales results in zero compensation, along with a position review. If 25-39 sales are achieved, a bonus of $100 is paid. If 40 or more sales are reached, an additional $200 is paid for a total sales bonus of $300.

Monthly profit sharing of 35% of store manager bonus based on criteria achieved that month.

Scheduled Hours:

The forty hours (minimal overtime) are worked across a five-day workweek, including Fridays and Saturdays. We are closed Sunday, and you would be off one additional day during the week (typically Tuesday).

Hours are 8:30 a.m. to 6 p.m., Monday to Friday, and Saturday from 8 a.m. to 3 p.m. An hour's lunch is given during the week, and you receive half an hour's break on Saturday.

Appearance/Dress Code:

The company provides shirts that must be worn.

Jeans/khakis/shorts of your own must be clean, pressed, and have no holes or stains.

Clean shaven. Beards/goatees/mustaches are allowed but must be neat and trimmed.

Footwear should be in good condition. We suggest steel-toe boots or work boots for safety.

Tongue rings should be removed before your shift

Tattoos are allowed to be visible, provided they are not offensive or profane.

Apply now

Inside-Outside Manager

Reports To:

The I/O reports directly to the store manager.

Job Overview:

Inside-Outside Managers are responsible for assisting with the daily and weekly execution of all sales and credit processes. The I/O's primary responsibility is to work closely with credit managers and assistant managers. They are required to assist in other areas of the store (delivery, operations, and account retention).

Responsibilities and Duties:

  • Develop, implement, and maintain company credit policies and procedures.
  • Manage the collections process and work with customers to resolve overdue accounts.
  • Work with the sales team to support growth while maintaining sound credit risk practices.
  • Negotiate payment plans with customers when necessary.
  • Lead, train, and develop credit and collections staff (if applicable).
  • General store needs consist of cleaning, running errands, and whatever the store manager requires of the position on any given day
  • Develop and implement effective sales strategies to achieve business goals and revenue targets.
  • Stay up to date with industry trends, competitors, and market conditions to anticipate challenges and opportunities.
  • Conduct regular training and coaching sessions to improve sales techniques, product knowledge, and customer service skills.

Qualifications/Skills:

  • GED/High School diploma
  • Valid driver's license
  • Effective communication skills with customers/co-workers (in person, by phone, digitally)
  • Ability to lift 50+ pounds
  • Basic computer skills
  • Organization
  • Safe driving practices

Compensation:

Pay begins at $18-$22/hour (or $850 per week salary) based on experience.

Monthly profit sharing of 3% of store profit if achieved.

Scheduled Hours:

The forty hours (minimal overtime) are worked across a five-day workweek, including Fridays and Saturdays. We are closed on Sunday, and you would be off one additional day during the week (typically Tuesday).

Hours are 9 a.m. to 6 p.m., Monday to Friday, and Saturday from 8:30 a.m. to 3 p.m. A half-hour lunch break is provided. Days off will typically be Tuesday or Wednesday, and every Sunday.

Appearance/Dress Code:

The company provides shirts that must be worn.

Jeans/khakis/shorts of your own must be clean, pressed, and have no holes or stains.

Clean-shaven. Beards/goatees/mustaches are allowed but must be neat and trimmed.

Footwear should be in good condition. We suggest steel-toe boots or work boots for safety.

Tongue rings should be removed before your shift

Tattoos are allowed to be visible, provided they are not offensive or profane.

Apply now